Priced per resolved conversation, not per seat
Every plan includes chat, email and voice. You pay for the conversations the agent resolves; hand-offs to your team are always free.
Monthly
Annual
−20%
Launch
One agent on one brand, for teams proving the case.
$490
per month
2,000 resolutions a month
Chat, email and voice
Knowledge sync and flows
Weekly evaluation reports
Scale
Most chosen
Several agents, full grading and routing across models.
$1,900
per month
10,000 resolutions a month
Every conversation graded
Model routing per step
SSO and role-based access
Enterprise
Private deployment, custom terms and a named engineer.
Custom
Volume pricing
Private cloud or on-premise
Data residency of your choice
99.95% uptime SLA
Usage
Resolved conversations
Per month, all channels
10,000
Agents
5
Brands
3
Languages
38
Hand-offs to your team
Never billed
Free
Channels
Web and in-app chat
Voice
WhatsApp and SMS
Custom channels via API
Build
Knowledge sync
Help centres, PDFs, product feeds
Flows
Unlimited
Model routing per step
Bring your own model
Grade
Evaluation
Every conversation
Custom rubrics
5
Regression suites
Trace retention
90 days
Security and admin
PII redaction
Single sign-on
SAML and OIDC
SCIM provisioning
Audit log export
Data residency
EU, US or UK
Private deployment
Support
Support
Priority chat
Onboarding
Guided launch
Uptime SLA
99.9%
What counts as a resolved conversation?
What happens if we go over our plan?
Can we change plans later?
How does annual billing work?
Do you offer a pilot?
